Sonoran Concrete Coatings
Limited Residential Flooring Warranty

1. Introduction

Thank you for choosing Sonoran Concrete Coatings to install  your flooring needs. We are committed to providing you with high-quality, durable, and aesthetically pleasing flooring solutions. This limited lifetime warranty outlines the terms and conditions under which we guarantee the performance and longevity of our flooring products. Please review the following warranty details carefully.

1. Coverage

Sonoran Concrete Coatings (“We” OR "the Company") offers the following warranty for our concrete coating services, subject to the conditions outlined below:

1.1 Guarantee Includes:

  1. Delamination: We guarantee that our concrete coatings will not delaminate due to improper installation or poor workmanship.

  2. Peeling or Chipping: We guarantee that our coatings will not peel or chip as a result of poor adhesion to the concrete due to improper installation or poor workmanship.

  3. Materials: All materials used in the coating process are covered, including any manufacturer defects.

  4. Labor and Materials: If a warranty claim is determined to be due to poor workmanship, both the labor and materials required for the repair or replacement will be covered by the Company.

1.2 Coverage Conditions:

  1. Inspection: All warranty claims are subject to inspection by an authorized technician. This inspection will determine the validity and viability of the claim. No warranty claim will be honored without a completed inspection.

  2. Communication: The outcome of the inspection, including any findings and conclusions, will be communicated to the claimant. Further actions will be based on the technician’s report.

  3. Final Decision: The decision of the authorized technician regarding the warranty claim shall be final and binding.

2. Exclusions

The following conditions are not covered by this warranty:

  1. Concrete Cracks: Cracks in the concrete due to expansion joints, natural ground shifting, structural changes, or modifications are not covered.

  2. Pre-existing Moisture: Peeling or delamination caused by pre-existing moisture in the concrete or moisture due to adverse weather, water leakages from piping, accidents such as pipe bursts or flooding, are not covered.

  3. Product: Any product used outside of 

  4. Damage from External Factors: Damage or chipping resulting from negligence, scratching, gouging, fire, extreme heat, molten metals, welding materials, acids, solvents, thinners, dropping heavy objects, or jack stands without padding is not covered.

  5. Alterations: Any alterations or modifications made to the concrete surface after the installation of the coating are not covered.

  6. Normal Wear and Tear: Issues arising from ordinary usage, aging, or environmental factors are not covered.

3. Repair and Reimbursement

In the event that the claimant prefers a third-party repair instead of having Sonoran Concrete Coatings perform the repairs, the following terms apply:

  1. Reimbursement: An agreement can be made for reimbursement of the cost of repair, provided it is requested and approved by Sonoran Concrete Coatings.

  2. Approval: This option will be considered upon request and at the discretion of Sonoran Concrete Coatings.

4. Claims Process

  1. Submission: To submit a warranty claim, please contact Sonoran Concrete Coatings at [insert contact details] to schedule an inspection by an authorized technician.

  2. Inspection: The authorized technician will assess the issue and provide a report on the validity of the claim.

  3. Outcome: The claimant will be informed of the findings and any further actions required based on the technician’s report.

  4. Repair Options: If the claim is covered under warranty, the Company will proceed with the necessary repairs or replacements. If a third-party repair is chosen, reimbursement will be considered as per the terms outlined above.

5. General Terms

  1. Transferability: This warranty is non-transferable and applies only to the original purchaser of the service.

  2. Modifications: Sonoran Concrete Coatings reserves the right to modify or update this warranty policy at its discretion. Any changes will be communicated to the original purchaser.

  3. Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.


Thank you for choosing Sonoran Concrete Coatings. We appreciate your business and are committed to ensuring your satisfaction with our services.

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